New York City(most machines throughout city default to Bush/Repub; locked so voters can’t change selection, only

Repubicans allowed to vote on machines, some Dems voted by emergency paper ballot but not enough ballots or pens,

no security measures for paper ballots- extreme disenfranchisement of voters in working class Dem precincts; student voting problems)

www.voteprotect.org (maps/N.Y./ N.Y. boroughs)

Student Voting Problems http://www.flcv.com/studentv.html

Kings, N.Y.

Machine Problems/ Can only vote Republican/long lines

029919	11/02/04, 5:25 AM PST	Machine problem Can’t vote	PS 306, Vermont Ave., Brooklyn, Brooklyn County, New York	Machines locked
028456	11/02/04, 3:55 AM PST	Machine problem Long lines	141 Machon Street JHS 258, Brooklyn, Kings County County, New York	Only one machine in polling place and its stuck on Republican, they're giving out envelope that says "affidavit oath", no list of candidates
028554	11/02/04, 3:55 AM PST	Machine problem	PS 58, Macon Street Brooklyn, Brooklyn, Kings County County, New York	Radio report--minister called in that the machine is broken and only taking the republican side of the vote; report came on the radio 2x while on the phone
028612	11/02/04, 4:02 AM PST	Machine problem	PS 291, Brooklyn, Kings County, New York	Voting machine did not register vote (did not switch to green) nobody at poll could say if he voted or not
028715	11/02/04, 4:05 AM PST	Machine problem	PS 306, Wortman & Cozine Ave. , Kings County County, New York	Machine is locked on the Republican side
030258	11/02/04, 5:47 AM PST	Machine problem	PS 272 101-24 Seaview Avenue; AD 59, ED 5, brooklyn, Kings County County, New York	The machine was delivered locked--election officials had no idea of when someone would be out to unlock the machine. Election officials did not offer voters the option of emergency ballots, and she left without voting.
030394	11/02/04, 5:50 AM PST	Machine problem	PS 258 JHS - 141 Macon Street, Brooklyn , Kings County County, New York	Machines stuck so only republicans could be voted for, told people to go back rather than hand out emergency ballot
030424	11/02/04, 5:51 AM PST	Machine problem	339 8th St. Brooklyn, NY , Brooklyn, Kings County County, New York	Not sure if machine was working properly, it made strange noises when she voted. There is a lever on the side that the poll worker tinkered with to try to fix it. Light in some booths was not on. Two machines at this site, one seemed to be a problematic consistantly. Poll worker said someone was called and that they have not come yet.
030876	11/02/04, 6:09 AM PST	Other ballot-related problem	PS 224, Brooklyn, Kings County, New York	Machine Broken and poll workers were giving out incorrect information to voters.
031011	11/02/04, 6:17 AM PST	Provisional ballot problem	Public School - 616 Quincy Street, Brooklyn, Brooklyn, Kings County, New York	Voting machines weren't working; told her to vote by paper ballot; did not have pens and pencils available; did not have paper ballots for people with trouble seeing/reading; no one giving proper instructions for completing ballots; she filled out paper ballot.
031304	11/02/04, 6:27 AM PST	Other ballot-related problem	72 elction district, 57 assembly district, Kings County, Kings County, New York	Many people told can only vote "ballot or Ct Order" and not by machine with no reason why - people were leaving. (including Diana)
033290	11/02/04, 7:46 AM PST	Machine problem	ps 9 80 Underhill Avenue, Brooklyn, Kings County, New York	Machine was "broken" some cast emergency ballots. Voter did not see anyone check machine when they reopened it to other voters. The caller had not completed a paper ballot when it was reopened but was told to fill out a paper ballot and could not vote on the machine.
033387	11/02/04, 7:51 AM PST	Machine problem; Other ballot-related problem	1655 Flatbush Ave. Brooklyn, NY , Kings County County, New York	Six voting machines at site, one down at 7am long lines. The machine delivered was broken, never worked which was one for bldg. itself. People filled out paper ballots on top of cardboard boxes. Voting was choatic and no privacy for voters. Organizational was lacking and planning was lacking, people confused checking boxes instead of filling them in. Did not voters on how to fill out the paper ballots. There were six machines but one broken was the only machine for that district and people from that district were not allowed to vote on other machines (different districts). Workers seemed unprepared, people left because (1) they felt their vote wasn't going to be counted & (2) they had to go out to work.
032936	11/02/04, 7:49 AM PST	Machine problem	Brooklyn, Kings Cty County, New York	Machine is broken and they're handing out paper ballots and telling people who do not want to vote by paper ballot to come back later but this is a working class neighborhood and people don't have time to come back.
033002	11/02/04, 8:31 AM PST	Machine problem	PS 126 , 424 Leonard Street, Brooklyn, Kings County, New York	Voter reported that something was wrong with the little lever for the Democratric Presidential candidate's slot at Polling Machine serial number: 91204. She said that lots of voters complained that the lever did not properly click down.
033290	11/02/04, 7:46 AM PST	Machine problem	ps 9 80 Underhill Avenue, Brooklyn, Kings County, New York	Machine was "broken" some cast emergency ballots
034872	11/02/04, 8:55 AM PST	Machine problem	60 Division Street, Brooklyn, Kings County, New York	lever wont work for Candidate- was told that nobody can vote for him because levers not working on that machine #59 serial #83639 [P]
035401	11/02/04, 9:15 AM PST	Machine problem	60 Division (ED 59, 57, 104), kings County, New York	In all five machines, not allowed to vote for fifth supreme court justice candidate (Louis J. Marrero). Able to pull lever for other four, but not for Marrero.
035429	11/02/04, 9:17 AM PST	Machine problem	P.S. 194, Knapp Street, Brooklyn, Kings County, New York	The only machine not working was for the public housing development.
035593	11/02/04, 9:19 AM PST	Machine problem	Avenue M - E 51st & E 52nd St, Brooklyn, Kings County, New York	Machine woudln't register votes
036676	11/02/04, 10:02 AM PST	Machine problem	ps 94 /50- 10 6TH aVEN, Brooklyn ny, Brooklyn, Kings County, New York	4 broken machines, no privacy, no attention. Reports that she was given an emergency ballot, saw stacks of them sitting there, pointed out that anyone could pick up a stack and vote, and put in boxes, and that no one responded to protect either a) privacy or b) safety

Bronx, N.Y.

Machine problems/ can only vote republican/long lines

028878	11/02/04, 4:22 AM PST	Machine problem Long lines	Hudson Piers Number 1, 596 Riverside Drive, New York, New York County, New York	Two machines not working. A lot of voters left. They are making everyone fill out affidavits instead of emergency ballots.
028965	11/02/04, 4:32 AM PST	Machine problem	Bronx, Bronx County, New York	machine stuck in bush/cheney position - was allowed to cast paper ballot
028972	11/02/04, 4:36 AM PST	Machine problem	135 w 106th st, New York, new york County, New York	Voting machine jammed on the second voter. Poll workers were handing out paper ballots and Robert was able to vote on a paper ballot.
028987	11/02/04, 4:32 AM PST	Machine problem	Brady & Lydig Ave, Bronx, Bronx County, New York	Went to polling place at between 6 and 6:30 and the machine was broken; wasn't informed about the availability of emergency ballots
029968	11/02/04, 5:29 AM PST	Machine problem	ps 50 Rice Ave, Bronx , bronx County, New York		Machine set only for Republicans could not vote any other way
030579	11/02/04, 6:01 AM PST	Machine problem	3410 Dereimer Avenue, Bronx, Bronx County, New York		Machine stuck on Republican; Gave paper ballots; Voter suspects it was a provisional
031417	11/02/04, 6:39 AM PST	Machine problem	3410 Dereimer Avenue; apartment building, Bronx, Bronx County, New York		Voting machine: only one machine for the 8th district at the location; the machine was stuck on "Republican" and voters couldn't vote unless they were Republican. One of the police officers there looked at the machine and tried to "unstick" it, but was not successful. Voter is concerned that the paper ballots will not get counted, or will be lost.

033077	11/02/04, 7:42 AM PST		Machine problem	PS 105, White Plains Road , Bronx, Bronx County County, New York		Machine is not being re-set for each voter; the machine remains on "Republican" and voters have not been able to vote for other parties. The pol workers said that they cannot adjust the machine because it will jam.
028481	11/02/04, 4:02 AM PST		Machine problem	PS 50 173rd and Bryant Avenue, Bronx, Bronx County, New York		Tyrek said that other voters in line told him that the machines were stuck on "Republican." The line was not moving at all and he did not see whether paper ballots were being passed out to voters. He had to go to work so he left the polling place.
039075	11/02/04, 11:46 AM PST		Machine problem	p.s. 50, crotona park east, bronx County, New York		inidividual reports news reports of machine irregular; democratic levels malfunctioning
040221	11/02/04, 12:08 PM PST		Machine problem	PS 33 at 281 9th Ave, Booth 44, New York, New York County, New York		Voter voted for president, but half an 'x' showed up in the box but all the other candidates she voted for showed a full 'x'. Machine didn't reflect a full 'x' for President. She asked pollworker why it didn't show full 'x' and pollworker said it was fine.
041786	11/02/04, 3:01 PM PST		Machine problem; Other ballot-related problem	141 West 73rd Street (Find Aid For Aged), New York, New York County, New York		voting machine was broken and instead of giving emergency ballots, gave affidavit ballots; people didn't know what they were doing; no pens for people; no interpreter for non-English speaking people
043815	11/02/04, 2:22 PM PST		Other polling place problem	bronx, bronx County, New York		machines not working in bronx at ps 92 in kingsbridge
044909	11/02/04, 2:59 PM PST		Polling place inquiry	Kings College - Gunhill Rd in the Bronx, Bronx, Bronx County, New York		machine broke down at Kings College; Gunhill Road
	061061	01/12/05, 11:17 AM PST		Machine problem	Valadeck Hall, 74 Van Cortlandt Pk., S., Bronx, Bronx County, New York		Voting machines not working. Attempted to fill our provisional ballot; didn't offer her one; [said]they don't know what to do with them.

NewYork borough (Most machines broken, long lines, many unable to vote)

028579	11/02/04, 4:12 AM PST	Machine problem	596 Riverside Drive, New York, NY County County, New York	All machines broken, ppl being asked to mark their party on the outside of the ballot and other information that doesn't apply to the situation. There is one machine open for a different district and they are only letting people from that district vote on that machine even though there are long lines, is this ok?
028879	11/02/04, 4:33 AM PST	Machine problem	District 5, Union Baptist Church on 145th Street btw. 7th and 8th, Manhattan County, New York	Broken machine, "will be fixed this afternoon." Lots of confusion.
028884	11/02/04, 4:26 AM PST	Machine problem	1537 Norris, New York, North Philadelphia, Philadelphia County County, New York	2 of the two machines in the polling place is broken. Officials are aware of the problem and have phoned it in themselves. But things are moving smoothly for now. (caller is an election volunteer)
028942	11/02/04, 4:50 AM PST	Long lines	1770 162 St, New York, Miami Dade County, New York	8 machines and very long lines
028980	11/02/04, 4:34 AM PST	Machine problem	Union Baptist Church, 240 West 145th Street, New York County, New York	Went to vote; 2 machines at polling place (one for each district). After the first person in his district voted, the machine broke. The other machine (different district) still worked. Workers gave out paper ballots (emergency? he wasn't sure), he didn't fill one out. He called Board of Elections at 6:30am and got an automated message that no representatives were available yet. He wants to go back later and vote on the machine.
029185	11/02/04, 4:51 AM PST	Machine problem; Long lines	ps 8 (she is not sure), New York County, New York	broken machines and general confusion - many people were leaving - overall wait time of 2 hours
029765	11/02/04, 5:25 AM PST	Machine problem	PS 92, 133rd St./ 8th Ave., New York County, New York	Machines broken at this location
030956	11/02/04, 6:14 AM PST	Machine problem	6th Street (Between Avenue D & FDR), New York County, New York	machine problems, using emergency ballots, long lines, total chaos

032467	11/02/04, 7:35 AM PST	Machine problem	Norman Thomas High School on East 33rd Street, New York, NY County County, New York	the only machine for the 62nd district is broken, they're handing out white paper ballots, which she thinks are conufsing because you can't really tell which circle goes with which candidate, then they are putting these paper ballots in a cardboard box, she vioted with one of these paper ballots
034740	11/02/04, 8:43 AM PST	Machine problem	PS 166 W. 89th b/t Amsterdam and Columbus, New York, NY County, New York	Machine broke, long lines, seniors filling out paper ballots
034750	11/02/04, 8:55 AM PST	Machine p Salome Urena De Henriquez roblem	(Intermediate School 218) 4600 Broadway, New York, Manhattan County, New York	2 of 8 machines were broken
036033	11/02/04, 9:38 AM PST	Other polling place problem	. PS 92, MAnhattan, New York County County, New York	Machines are down (all but one) at location. They are having folks fill out emergency ballots
036857	11/02/04, 10:09 AM PST	Machine problem	new york county County, New York	poll monitor at PS 153 (A'dam and 146th) said that the machines are broken at polling place located 145th street (btween 7th and 8th) (and it is a Church). The voters are being told to go home
044295	11/02/04, 2:40 PM PST	Machine problem	272 1st One, New York, NY, New York, Stuyvesant County, New York	- couldn't vote at machine - broken - Was told she could use paper ballot - She didn't use it.
044760	11/02/04, 3:06 PM PST	Machine problem; Other ballot-related problem; Long lines	west 43rd Times Square Hotel, Ny, ny cty County, New York	Only for people whose names started with A-L. machine broken, given ballot with pen. instructions were in back of form, poll workers were not helpful. ballot was placed in box. Voter concerned that ballots were incorrectly filled. No privacy. Voter is concerned that people were not filling up the ballot correctly. This was creating a long line.
038378	11/02/04, 11:04 AM PST	Machine problem	34th and Park (In Manhattan), Brooklyn, New York County, New York	All Machines were broken. Voters had to come back
035836	11/02/04, 9:26 AM PST	Machine problem	Bracnetti Plaza, 296 E 4th St, New York, Manhattan County, New York	In line and both machines broke. Didn't vote but will come back. Was in line at 8;15 and at 8:45 was told broken completely. Told people to come back or wait
051242	11/03/04, 10:28 AM PST	Machine problem	New York, Manhattan County, New York	Machine at caller's polling place did not register his vote. He was eventually escorted out by security. He believes it did not work properly because he did not register his vote, yet the poll worker came and told him he had already voted.
051275	11/03/04, 10:43 AM PST	Machine problem	Grace Lutheran School, Queens Village, New York City County, New York	Machine not working. When official tried to fix it, caller was told it cancelled his vote, and they won't let him vote provisional
051547	11/03/04, 12:37 PM PST	Machine problem	189 Allen St., New York, New York County, New York	Polls opened in voter's precinct at 6:30 AM. Voter was in line to vote at 7:30 AM. Voter was told by poll workers that the voting machines were broken and that they would not be fixed until 9:00 AM. Polling place only had 100 paper ballots and 2 pens.

Queens Borrough(Most machines broken; Dem levers don’t work on some machines that do work only for Repub. Vote, many unable to vote, Independent registered voters not allowed to vote for Kerry or Bush)

028470	11/02/04, 3:54 AM PST	Machine problem; Late opening; Other polling place problem	Queensborough Hill Library, Queens, Queens County, New York	Poll not open until ca. 6:20; 2 voting machines did not work; administrator was late; she was 6th person to vote at 6:35 Sample ballots were not even hung up; she helped hang them. Bd of elections hotline is down
028988	11/02/04, 4:28 AM PST	Machine problem	46-35 Oceania Street, Bayside, Queens County County, New York	None of the machines were working, with the exception of one. One person tried to use a voting machine, and 4 others were in the machine with her trying to pull on the lever. All voters are now using paper ballots.
028992	11/02/04, 4:32 AM PST	Machine problem; Other polling place problem	PS138 on Paney Lane, Rosedale Queens, Queens County County, New York	Everyone has to fill out a paper ballot, and people are upset because the ballots and the boxes they are being stored in do not appear to be secured. People are nervous that their ballots are not going to be counted. Caller said that because 5 out of 11 machines are broker, alphabetically from A-L, can vote on machines but those from M-Z machines are broken so those persons have to vote by paper ballot.
029332	11/02/04, 4:49 AM PST	Machine problem; Long lines	251-11 WELLER AVENUE, Rosedale, Queens County, New York	Voting machines broken. Began paper ballots. Very long lines.
029446	11/02/04, 4:59 AM PST	Other	Long island city, queens County, New York	voter machine was broken but got fixed had them filling out paper ballots.
030035	11/02/04, 5:34 AM PST	Other polling place problem	PS160, Corner of 109th & Inland, Queens County, New York	Machine for District 66 doesn't work, handle is sticking. Need to go to poll worker every time to make the machine work. Poll workers not trained properly (e.g., looking for names by first name instead of last). Line is backing up and people are leaving.
031089	11/02/04, 6:21 AM PST	Machine problem	ED 26 (116th avenue) -- ps140, Queens, Queens County, New York	machines are broken; caller does not want to use paper ballots (although they are being given out)
031313	11/02/04, 6:28 AM PST	Machine problem	PS 140, Jamacia, Queens County, New York	machines for her district are broken, offering white paper ballots, she didn't take one so doesn't have any more info about it
031626	11/02/04, 6:47 AM PST	Machine problem	Queens County, New York	One of the volunteers called stating that he was informed a voting machine in "booth number 66" on "Inwood Street" in Jamaica Queens was not working correctly. We do not have the contact information for the person who originally told the volunteer this, and this is all the information he was given. The volunteer was not located near any "Inwood Street" at the time he was approached.
032206	11/02/04, 7:10 AM PST	Machine problem	PS 135, Queens Village, Queens County County, New York	Machine broken. Concerned vote not counted.
032943	11/02/04, 7:30 AM PST	Machine problem	PS 150 40-01 43rd Avenue, Queens County, New York	One machine was out - other people were complaining that they were having a hard time pulling down the levers.
033571	11/02/04, 8:22 AM PST	Machine problem; Other polling place problem	Precinct 26, Jackson Heights, Jackson Heights, Queens County, New York	Machine
034290	11/02/04, 8:46 AM PST	Machine problem	130-02 115th Ave, Ozone Park; PS155, Queens, Queens County, New York	said machines broken and went to paper
034851	11/02/04, 8:47 AM PST	Machine problem	130-02 115th Ave, Ozone Park; PS155, Queens, Queens County, New York	said machines broken and went to paper
036541	11/02/04, 10:14 AM PST	Machine problem	PS138, Weller Avenue (ED-50), queens County, New York	machines down. voted on a paper ballot, which she had sign and date. unsure if it was an emergency ballot.
037989	11/02/04, 11:27 AM PST	Machine problem; Identification-related problem; Long lines	PS 150 40-01 43rd Avenue Sunnyside, NY , Sunnyside, Queens County, New York	Caller said that there were 5 machines broken at the same time. OTher voters were discouraging people from waiting to vote, telling them to "not bother" because the machines were broken, and they'd have to use paper ballots. Caller did successfully cast a vote, to the best of her knowledge, but says this is the worst voting situation she has ever seen in 34 years of voting. "I have never seen anything like it."
039191	11/02/04, 11:27 AM PST	Machine problem	130-02 115th ave. NY NY, Ozone Park, Queen County County, New York	- machines are down and can't vote offered paper ballot instead - husband has not voted
039511	11/02/04, 11:45 AM PST	Machine problem	ps 10, astoria, Astoria, Queens County, New York	Lever on machine was very difficult to push to left, vote was still there. Reported to staff and they didn't get show any concern. Concerned that her vote and subsequent votes were not counted. Only one machine for Dist. 54.
042544	11/02/04, 3:43 PM PST	Provisional ballot problem; Late opening; Long lines; Other polling place problem	IS 237 46-21 Colden Avenue , Queens , Queens County, New York	Poll workers claimed that the police officer came late and that delayed the opening of the polling place. She and other voters had to wait for them to set up. The polls finally opened between 6:30 and 6:45 am. Then the poll workers couldn't find the paper ballots - finally they were discovered under a table, but meanwhile all of the voters were made to wait in a long line while the poll workers looked for the paper ballots. ANd there was only ONE voting machine, which also created more of a line.
047090	11/02/04, 4:33 PM PST	Voter Intimidation	PS 174; 65-10 Dieterle Crescent , Forest Hills, Queens County, New York	Voter harassed by poll workers who first told voter that he "does not vote here." Voter was led to paper ballot, but voter refused. Eventually got to vote on machine only after much insistence. Voter's card showed him as registered Democrat and he thinks he was harassed because of this.
047412	11/02/04, 4:59 PM PST	Voter Intimidation; Identification-related problem	Junior HS 93, Forest Ave, Ridgewood, Queens County, New York	Voter was required to show ID even though she informed the election monitor that she is not a first-time voter. Other voters were requested their IDs as well, who were not first-time voters - those voters became frustrated and left.
047562	11/02/04, 4:37 PM PST	Voter Intimidation; Other polling place problem	PS 101; 2 Ruffell Place, Forest Hills, Forest Hills, Queens County, New York	Poll workers made NO attempt to verify that voter was registered to vote at this location; looked up voter's first name as last name then automatically referred her to the paper ballot. Voter refused and insisted that poll worker allow voter to vote by machine.
048456	11/02/04, 5:18 PM PST	Machine problem	PS 41, 214-43 35th Avenue, Bayside, Queens County, New York	Caller wanted to confirm that his vote was properly cast. The machine at his polling site was not working. The poll worker had him complete an emergency ballot which he observed placed in a boc.
048680	11/02/04, 5:24 PM PST	Polling place inquiry	Queens County, New York	Caller asked if her mother can vote where she moved (to another part of Queens) if she has not filled out change of address form with BOE.
048782	11/02/04, 5:18 PM PST	Machine problem	Russel Sage Jr. High, Austin Street, Forest Hills, Queens County, New York	Charles Schiner called in voting machine broken. People having difficulty with other machines. Reported to pollworkers.
049174	11/02/04, 5:49 PM PST	Other	96-10 57th Avenue, Corona, Queens County, New York	Caller wanted to make sure her vote counted. She voted on a machine in the morning w/no problems. Later this evening she heard people complaining about problems w/the machines at her polling site. She now questions whether her vote was somehow invalidated.
051331	11/03/04, 11:34 AM PST	Machine problem	PS 158 Junior High, Bayside, Queens County, New York	Lever on machine for Kerry/Edwards does not work

 Voter Intimidation

045666	11/02/04, 3:55 PM PST	Other polling place problem	PS 152, 2310 Glenwood Road, Brooklyn, Brooklyn County, New York	Caller went to polling place for his address, P.S. 152, and was told that he was in the wrong polling place and given a "referral slip" to go to 920 17th Street Community Center. He went to that address and found that the address did not exist
046854	11/02/04, 4:19 PM PST	Other	QUEENS, KINGS County, New York	SENT TO THE WRONG PLACE VOTE AFRAID VOTE WON'T COUNT
049147	11/02/04, 5:46 PM PST	Polling place inquiry	Kings County County, New York	Was told wrong polling place
049909	11/02/04, 6:43 PM PST	Voter Intimidation; Other ballot-related problem	PS 111 JHS 35 Starr Street, Brooklyn, Kings County, New York	Voter was ready to step into voting machine and then poll worker asked him what his party affiliation was. Voter stated that his affiliation was "Independent". The poll worker stated to him that his only choices were the candidates under the "Independent Party" and Voter stated that it was his understanding that he could vote for whichever candidate he wanted. The poll worker asked him if he was changing his party affiliation, and the voter told her that he wasn't, but he just didn't wish to vote Independent. The poll worker told him that he could only vote "Independent", and that if he wanted to vote for another candidate, he would have to wait four years and switch his party affiliatio

032706	11/02/04, 7:23 AM PST	Voter Intimidation; Machine problem	ps 97 mace avenue, bronx, bronx County, New York	when she walked in they told her she was at the wrong place. she had to argue to be allowed to look for her name. she saw this happen to other people. machine #56 - they have to bang the machine to make it work. long line at that machine.
033347	11/02/04, 7:50 AM PST	Registration-related problem; Voter Intimidation	87th St. and Amsterdam, New York, New York County, New York	The way the person at the poll was treating the person in front of her was very rude. The voted had received this poll location in the mail and after waiting in line for 40 minutes he was told it was the wrong location. He challenged the guy and the guy said "You must be a lawyer!" Then the worker snapped at the voter, said "It's not my problem." The worker then lectured everyone there and told them which district they were in and which machine they were to go to. He was really rude and then he stopped everybody
038557	11/02/04, 11:08 AM PST	Polling place inquiry	Bronx, Bronx County, New York	couldn't find polling station, went to wrong one and poll workers directed him to the wrong site again. he is frustrated and has no time to go vote today.
043038	11/02/04, 2:17 PM PST	Absentee-ballot related problem	New York, New York County, New York	applied for asentee ballot on 10/17. Called repeatedly and left messages. Not called back. Yesterday was told they entered her address wrong, nothing could be done, laughed and hung up on her.